Administration
Knowledge of the real work, the regulations, the citizen services and the processes that sustain public services.
Organisation
First we understood the problem. Then we built the technology.
CIVIA was born where knowledge of public administration meets technological capability, with a simple idea: technology has to adapt to the administration, not the other way round.
01Mission
A new generation of software for local government.
Access to advanced technology should not depend on the size of an organisation. A municipality without its own IT department should not be left out of automation, interoperability or artificial intelligence.
That is why we pay particular attention to small councils, rural municipalities and depopulated areas, and to the supramunicipal bodies that support them.
Vision
A connected, understandable administration able to act as a single system.
- Connectthe systems that already add value.
- Understandthe full picture of every person and matter.
- Automatemechanical work, with human oversight.
- Give time backto serve, decide and support.
Values
It is not just a name.
Knowledge
Understanding the real work before building: listening to those who apply the regulations and serve citizens.
Innovation
Rethinking what no longer works, in architecture, user experience, data and AI.
Value
Technology that gives time back, reduces errors and improves service without asking for more effort.
Impact
Progress that can be observed and measured: fewer repetitive tasks, greater responsiveness.
Administration
Public service as a purpose: legality, equality, accessibility, transparency and human oversight.
Team
Three areas of expertise in one team.
Product
Designing understandable tools that turn shared problems into reusable capabilities.
Technology
Interoperable architecture, engineering and artificial intelligence serving traceable public decisions.
We do not build to replace people’s knowledge. We build to multiply their capacity.
Let’s talk about your organisation.
If you would like to learn about the project, collaborate or consider CIVIA for your town council or provincial council, write to us.